Privacy Choices

You can delete your CurbCraft account directly in the App. You do not need to contact support first.

What happens immediately: You are signed out of all devices. All push notifications, service reminders, and marketing communications are disabled. Your Sign in with Apple authorization is revoked (when the necessary token is available).

30-day processing period: We complete deletion or required de-identification within 30 days of your confirmed request. During this period, your account is inaccessible and cannot be used.

What is deleted:

• Your account profile and authentication credentials
• Sign in with Apple authorization
• Saved properties and home-care information
• Quote and booking request history (account link severed)
• App Rewards and Offers entitlements
• Notification preferences and push devices
• App notification inbox and engagement history
• Newsletter subscription link

What may be retained: Limited service, transaction, accounting, tax, fraud-prevention, safety, warranty, dispute, or legal compliance records that we are required to retain will be kept only for the applicable period, with unnecessary personal information removed and account links severed. These records cannot recreate your deleted CurbCraft account.

Active appointments: Deleting your app account does not automatically cancel a scheduled cleaning service, resolve an outstanding payment, or waive a service guarantee. If you have an upcoming appointment, contact us to make separate arrangements.

Rewards and Offers: Unused app-only reward entitlements and promotional credits are closed when your account is permanently deleted. If you believe you have a cash-equivalent balance or credit owed, contact us before deleting your account.

Backups: Residual encrypted backup copies may remain until they expire under our normal rotation schedule. Deleted accounts are not restored from backups.

Cannot access the app? Contact us by phone or email — see the Contact section below. We will verify your identity without asking for your password or one-time login code.

You can update push notification and email preferences directly in the App:

1. Open the CurbCraft app.
2. Go to My Account → Notifications.
3. Toggle service reminders, news and offers, or other categories.

You can also disable all push notifications from CurbCraft in your iPhone's Settings → Notifications → CurbCraft.

Transactional messages related to authenticating your account, confirming a booking, managing an active service, or completing your account deletion are not marketing and may be sent when necessary.

Every marketing email from CurbCraft includes an unsubscribe link at the bottom. Click it to stop receiving marketing messages.

You can also update your email preferences in the App under My Account → Notifications, or contact us directly and we will suppress marketing email for your address.

Unsubscribing from marketing email does not delete your account. Transactional emails related to a booking, service, safety, or account deletion may still be sent while the related obligation is active.

For access, correction, deletion (if you cannot use the app), questions about our data practices, or any other privacy concern, contact us at:

CurbCraft Wash Co., LLC
contact@curbcraftwashco.com
(720) 334-3838

We will verify your identity using your authenticated account or an email challenge. We will not ask you to send a password, one-time login code, or government ID by email.

See our full Privacy Policy for more detail on how we collect, use, and retain your information.